Committees and Groups

Operations Council
The Communications Alliance Operations Council is comprised of senior representatives from member companies to guide and help manage the core operational activities of the Alliance.
Customer Equipment and Cable Reference Panel (CECRP)
The Customer Equipment and Cabling Reference Panel identifies and reviews customer equipment and customer cabling issues likely to affect industry and recommend appropriate action for the ongoing efficient operation of the industry. This includes the review of existing standards, codes, guidelines and other related documentation.
Data Retention Implementation Plan Working Group (DRIP)
The Data Retention Implementation Plan Working Group was established as a result of the new data retention obligations. It assists providers with meeting their obligations under the new law and, where required, with the development of data retention plans.
Fixed Line Administration Group (FLAG)
The Fixed Line Administration Group (FLAG) was established to provide a forum for industry fixed line service providers to consider network related developments, issues and events and to propose appropriate solutions, particularly where end customers are impacted.
Industry Consumer Advisory Group (ICAG)
The Industry Consumer Advisory Group was established to represent and advance the interests of Communications Alliance members involved in the delivery of services to end users. It will focus its efforts on improving the level of Industry compliance with Consumer related Codes. It will also develop good working relationships with key stakeholders including Communications Compliance, ACCAN, TIO and the ACMA.
IPND Code and DNCR WG
The IPND Code and Do Not Call Register Working Group has been established to perform an area of work identified by the Operations Reference Panel (ORP). This will include the review and possible revision of C555:2008 Integrated Public Number Database (IPND) Industry Code and G619:2007 IPND Data Industry Guideline.
Network Reference Panel (NRP)
The Network Reference Panel identifies and reviews network issues likely to affect industry and recommend appropriate action for the ongoing efficient operation of the industry. This includes the review of existing codes, guidelines and other related documentation.
Operations Reference Panel (ORP)
The Operations Reference Panel identifies and reviews issues likely to affect industry operational matters and recommend appropriate action for the ongoing efficient operation of the industry. This includes the review of existing codes, guidelines, IT specifications and other related documentation.
Communications Security Reference Panel (CSRP)
The Communications Security Reference Panel will assume responsibility for security-related matters that impact Australian telecommunications providers. The CSRP will be a standing advisory body comprised of industry subject matter experts, with a remit to oversee and coordinate Communications Alliance facilitated industry security initiatives, both current and prospective, including engagement with Government on national Telecommunications Security Sector Reforms and related debate on data retention and lawful interception; telecommunications fraud prevention; engagement with Government on Cyber Security and Cyber Safety; and relaunching of the former IIA’s iCode and National Online Security Council (NOSC), including the Family Friendly Filter/Family Friendly ISP initiatives.
Telecommunications Fraud Prevention Group (TFPG)
The Telecommunications Fraud Prevention Group represents telecommunications providers in relation to the identification and consideration of fraudulent and/or criminal activities that specifically target providers of telecommunications services to the Australian market, and the consumers of these services.
Satellite Services Working Group (SSWG)
The Satellite Services Working Group represents and advances the interests of Communications Alliance members involved in the delivery of satellite-based network and facilities services on a wholesale and/or retail basis.
Numbering Working Group (NWG)
The Numbering Working Group represents telecommunications providers in relation to matters pertaining to numbering in the telecommunications industry.
CECRP Panel Advisory Group
The CECRP/PAG is a standing Advisory Group charged with the responsibility of reviewing queries on AS/ACIF Standards and ACMA Technical Standards and developing responses on behalf of Communications Alliance.
Mobile Number Portability Administration Group
The Mobile Number Portability (MNP) Administration Group ensures the efficient operation of MNP within the scope of the Mobile Number Portability Industry Code (C570:2009).
Mobile Premium Services Carrier Group
The Mobile Premium Services Carrier Group examines opportunities for operational efficiencies and industry growth in the delivery of Mobile Premium Services from an end carriage service provider perspective.
NBN OTT Services Transition Working Group (NOST)
The NOST Working Group is developing communications and operational plans to help RSPs and Over-The-Top (OTT) service providers to manage transition of relevant services and devices from copper to fibre based telephone services and to assist end-users of OTT services (and in particular personal medical alarm services) to manage the transition from copper to fibre based telephone services.
WC50 LNP NBN Requirements
The Local Number Portability Code NBN Requirements Working Committee (WC50) is to develop recommendations for an LNP framework in a fully realised NBN environment.
WC53 NBN Fibre Access Transfer
Specifically, the Working Committee is to develop a NBN Fibre Access Transfer Industry Guideline that will:
  • establish operational principles which will enable the transfer of an NBN fibre access service between RSPs;
  • establish minimum operational requirements on RSPs, Access Seekers and Access Providers in the transfer of an NBN fibre access service between RSPs; and
  • minimise End User impacts during the transfer of an NBN fibre access service between RSPs.

WC57 Calling Number Display Revision
The Calling Number Display Code Revision Working Committee (WC57) is to revise the Calling Number Display Industry Code (C522:2007), including clarification of supplier obligations in providing customer information; review of existing obligations to include VOIP services; to limit the scope of the Code to residential and business customers; to ensure compatibility with existing legislation; and to consider the Code for registration with the ACMA.
WC58 VDSL2 and Vectoring
The VDSL2 and Vectoring Working Committee (WC58) is to revise the:
  • C559:2012 Unconditioned Local Loop Service (ULLS) Network Deployment Industry Code,
  • AS/ACIF S043 Requirements for Customer Equipment for connection to a metallic local loop interface of a Telecommunications Network Australian Standard, and
  • AS/ACIF S041:2009 Requirements for DSL Customer Equipment for connection to the Public Switched Telephone Network Australian Standard
    • to align with international developments in VDSL2 technology e.g. ITU-T Recommendations G993.2 and G.993.5.
WC62 Mobile Premium Services Code 2014 Amendment Working Committee
The Mobile Premium Services Code 2014 Amendment Working Committee (WC62) is to amend the Mobile Premium Services Industry Code (C637:2011) to include new obligations relating to the charging of premium fees for opt-out of marketing messages and provision of information relating to MPS barring, and removal of the current industry compliance reporting obligation.
WC68 NBN FTTB/N and HFC Migration Processes
The NBN FTTB/N and HFC Migration Processes Working Committee 68 has been established to perform an area of work identified by Telstra, NBN Co and the ACCC. Specifically, the WC will develop a guideline , followed by a longer term document capturing the migration processes for nbn FTTB, FTTN and HFC services.
WC69 Priority Assistance
The Priority Assistance Working Committee 69 has been established to perform an area of work identified by the Operations Reference Panel, including the revision of the Code to allow for consistency between Telstra’s PA Policy and the Code rules.
WC70 Connect Outstanding
Connect Outstanding Code Working Committee has been established to perform an area of work identified by the Operations Reference Panel (ORP), including development of a revised Connect Outstanding Code to manage the timely connection of a new occupant’s basic access service when the previous occupant has not yet cancelled their service.
WC72 New Cellular and IMT Customer Equipment Requirements
The New Cellular and IMT Customer Equipment RequirementsWorking Committee is developing new cellular and IMT Customer Equipment emergency call service and display requirements for the general Part of the AS/CA S042.1:2015 Requirements for connection to an air interface of a Telecommunications Network Standard to cater for Voice over LTE (VoLTE) and Voice over Wi-Fi (VoWiFi) services and the use of IP Multimedia Services Identity Modules (ISIMs).
WC74 Accessibility Information Code revision
The Accessibility Information Code revision Working Committee is revising the C625:2009 Information on Accessibility Features for Telephone Equipment Industry Code to address the comments received during the review of the Code and to review the compliance arrangements for mobile handset suppliers with the intention of rationalising the dual-path compliance arrangements. If the Working Committee agrees to revise the compliance arrangements for mobile handset suppliers then the G627:2014 Operational Matrices for Reporting on Accessibility Features for Telephone Equipment Industry Guideline will also be updated accordingly.
WC75 Handling of Life Threatening and Unwelcome Communications
The Handling of Life Threatening and Unwelcome Communications working committee has been established to produce a revised version of the C525:2010 Handling of Life Threatening and Unwelcome Communications Industry Code. This work will also incorporate the updating of industry contact lists if necessary.
WC76 Pit and Pipe Revision
The Pit and Pipe Revision Working Committee 76 is to revise G645:2011 Fibre Ready Pit and Pipe Specification for Real Estate Development Projects Industry Guideline to add content on multi unit and multi building developments, and update it to align with other industry documents and practices.
WC77 Local Number Portability
The Local Number Portability Working Committee is revising the Local Number Portability Code (C540:2013 Incorporating Amendment 1. 2015) and its associated Guidelines to perform a specific area of revision which has been recommended by the Fixed Line Administration Group.
WC79 Customer Cabling Connection to the NBN
The Customer Cabling Connection to the NBN Working Committee Working Committee is revising the Cabling existing telecommunications services in the customer’s premises for the NBN via FTTP Industry Guideline (G649:2014) to cater for the additional types of access technologies being deployed to connect users to the NBN under the nbn Multi Technology Mix (MTM), including FTTN, FTTB, FTTdp and HFC. Cabling issues relating to the migration of Over the Top (OTT) services such as monitored fire alarms and lift emergency phones are also to be addressed.