Industry Consumer Advisory Group (ICAG)


ICAG is a standing group for CA members to examine matters related to the delivery of services to end users, including the Telecommunications Consumer Protections (TCP) Code. ICAG engages with a range of stakeholders including consumer representatives, industry regulators, the Telecommunications Industry Ombudsman (TIO) and other interested parties.

Terms of reference (Download)


Chair (Independent), AGL, amaysim, Aussie Broadband, Circles.Life, Foxtel,Symbio, nbn,  Optus, Pivotel, Superloop, Telstra, TPG Telecom, Vocus, Woolworths Group and Zoom.