Media Releases 2021
TELECOMMUNICATIONS COMPLAINTS DROP 40% OVER 2 YEAR PERIOD21/04/2021 - Communications Alliance has welcomed the ACMA’s publication of telecommunications complaints data for the October – December 2020 quarter, showing a significant decrease in the number of complaints made to telcos over the past two years.
2021 Media Release 7
TELCOS URGE FEDERAL GOVERNMENT TO DO FURTHER WORK ON FINANCIAL COUNSELLING FUNDING14/04/2021 - Communications Alliance has noted Financial Counselling Australia’s (FCA’s) report on their recent survey of financial counsellors, while urging the Federal Government to do further work on the Sylvan Review’s recommendations for improving funding of financial counselling.
2021 Media Release 6
ACCC REPORT IS GOOD NEWS FOR AUSTRALIANS29/03/2021 - Communications Alliance welcomed today’s Measuring Broadband Australia report published by the ACCC, which shows that broadband speeds are strong and getting stronger.
2021 Media Release 5
2021 ACOMMS – AUSTRALIA’S COMMUNICATIONS INDUSTRY AWARDS – NOW OPEN FOR ENTRIES22/02/2021 - Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS - with 12 categories celebrating performance excellence in innovation, customer service, artificial intelligence, sustainability, the space sector, diversity and inclusion, and product solutions across the breadth of the telecommunications sector.
2021 Media Release 4
TELCOS RECORD IMPROVED PERFORMANCE IN LATEST COMPLAINTS IN CONTEXT REPORT10/02/2021 - Communications Alliance today released its Complaints in Context report for the October – December 2020 quarter, showing a drop in complaint rates for a majority of participants.
2021 Media Release 3
TELECOMMUNICATIONS CRITICAL INFRASTRUCTURE INFORMATION03/02/2021 - Australia’s telecommunications providers strongly agree that emergency services organisations should have access to information about the telecommunications network infrastructure that is needed to protect networks and citizens during emergency situations.
2021 Media Release 2
TELECOMMUNICATIONS INDUSTRY WELCOMES DROP IN CUSTOMER COMPLAINTS03/02/2021 - Communications Alliance today welcomed the announcement by the Telecommunications Industry Ombudsman (TIO) that complaints dropped by 11.2% in the most recent quarter.
2021 Media Release 1