Media Releases 2022


TELCO INDUSTRY HITS RECORD-LOW CUSTOMER COMPLAINT NUMBERS
10/08/2022 - The telecommunications industry has achieved new record-low complaint numbers during the sector’s latest reporting period
2022 Media Release 10

2022 ACOMMS FINALISTS ANNOUNCED
13/07/2022 - Communications Alliance is proud to announce the 2022 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 13 categories of endeavour.
2022 Media Release 9

SATELLITE OPERATORS RELEASE A PROPOSED SPECTRUM STRATEGY FOR AUSTRALIA
05/07/2022 - Australia’s communications satellite sector has urged the Federal Government to participate more comprehensively in international decision-making about the global coordination of use of radiofrequency spectrum bands that deliver video, data, content and connectivity for all Australians.
2022 Media Release 8

TELCOS LATEST COMPLAINTS IN CONTEXT REPORT
24/06/2022 - Communications Alliance today released its Complaints in Context report for the January – March 2022 quarter. Although the index reveals a slight rise in the overall complaint ratio compared to the previous quarter, it is still 30 per cent lower than the result for the same quarter last year.
2022 Media Release 7

TELCOS ACT TO IMPROVE ASSISTANCE TO THOSE AFFECTED BY DOMESTIC AND FAMILY VIOLENCE
05/05/2022 - Communications Alliance is reviewing and improving its industry guideline, Assisting Customers Experiencing Domestic and Family Violence.
2022 Media Release 6

2022 ACOMMS – AUSTRALIA’S COMMUNICATIONS INDUSTRY AWARDS – NOW OPEN FOR ENTRIES
28/03/2022 - Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – now with 13 categories celebrating performance excellence in innovation, customer service, artificial intelligence, digital platforms, cyber security & online safety, the space sector, diversity and inclusion and product solutions across the breadth of the telecommunications sector.
2022 Media Release 5

AUSTRALIA URGED TO PROMOTE SATELLITE-BASED MOBILE BROADBAND TO SUPPORT PEOPLE AND GOODS ON THE MOVE
24/03/2022 - Australia’s space sector has urged Government and regulators to harness the benefits of new earth station technologies to help Australians stay connected to high-speed broadband while ‘on the move’.
2022 Media Release 4

RECORD-LOW TELCO COMPLAINT NUMBERS IN LATEST COMPLAINTS-IN-CONTEXT REPORT
15/02/2022 - Telcos have achieved the lowest-ever recorded complaint rates in the latest Complaints-in-Context report, released today by Communications Alliance.
2022 Media Release 3

PUBLIC COMMENT SOUGHT ON NEW INDUSTRY INITIATIVE TO COMBAT SCAM TEXT MESSAGES
09/02/2022 - A strengthened draft Anti-Scam Industry Code - which now targets scam SMS messages as well as phone calls - has been released for public comment by Communications Alliance.
2022 Media Release 2

COMMUNICATIONS ALLIANCE URGES ASSESSMENT OF COST AND BENEFITS OF A CONSUMER DATA RIGHT FRAMEWORK IN TELECOMMUNICATIONS
24/01/2022 - The Federal Government must undertake a regulatory impact assessment of the costs and benefits flowing from its decision today to designate telecommunications as an industry sector that will be subject to the Consumer Data Right (CDR) regime.
2022 Media Release 1