Media Releases 2019


INDUSTRY PROPOSES UPGRADED CONSUMER PROTECTIONS
25/03/2019 - Stronger, enforceable protections for Australia’s telecommunications consumers have been proposed to the industry regulator, the Australian Communications and Media Authority (ACMA) for registration.
2019 Media Release 7

THE CABLING PRODUCTS AND WIRING RULES ARE CHANGING
21/03/2019 - New drafts of the Communications Alliance ‘best sellers’ – the rules for telecommunications customer premises cabling products and wiring – have been released for public consultation.
2019 Media Release 6

TELCO PROVIDERS PUSHING FOR STRONGER CONSUMER PROTECTIONS IN INDUSTRY CODE
27/02/2019 - The telecommunications industry is pushing for stricter rules around credit assessment and selling practices to provide greater protection for Australian communications consumers.
2019 Media Release 5

2019 ACOMMS – AUSTRALIA’S COMMUNICATIONS INDUSTRY AWARDS – NOW OPEN FOR ENTRIES
18/02/2019 - Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS - with 11 categories celebrating performance excellence in innovation, customer service, marketing and product solutions across the breadth of the telecommunications sector.
2019 Media Release 4

TELECOMMUNICATIONS COMPLAINTS IN CONTEXT FALL TO LOWEST LEVEL IN THREE YEARS
29/01/2019 - The rate of consumer complaints about telecommunications services fell further in the most recent quarter – generating the best results seen since 2015.
2019 Media Release 3

CHANGES RECOMMENDED TO REPAIR GOVERNMENT’S ENCRYPTION LEGISLATION
23/01/2019 - Judicial oversight of new surveillance powers and clearly defined limits on agencies’ Notices top the list of a raft of changes recommended to the Government’s contested encryption legislation, in a new submission from Australia’s telecommunications, IT and internet industries.
2019 Media Release 2

TRANSPARENCY AND CONSUMER CHOICE FOCUS FOR CONSUMER SAFEGUARDS REVIEW
22/01/2019 - Australia should move to a simpler, more transparent framework of safeguards around the reliability of telecommunications services, ensuring secure access and customer choice in a competitive market, Communications Alliance has advised the Government’s Consumer Safeguards Review..
2019 Media Release 1