Drafts for Public Comment

In the course of preparation of a Communications Alliance Publication, a draft is released for public comment. Immediately below is/are the current draft(s) that is/are available for public comment. Drafts may be downloaded and reviewed off-line.

Want to submit a comment on a draft document?

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Current Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

Comments Sought on:

DR AS/CA S008:2019 Requirements for customer cabling products
DR AS/CA S009:2019 Installation requirements for customer cabling (Wiring rules)

Draft: DR S008_2019 (1,025 KB)
Draft: DR S009_2019 (2,442 KB)
Background Paper: DR S008 & DR S009 public comment background paper

Information on the Working Committee which revised the two Standards, including the Terms of Reference, can be found here.

AS/CA S008 Requirements for customer cabling products applies to cabling products (including cable and related customer equipment) intended for connection to the customer side of the boundary of a telecommunications network.

AS/CA S009 Installation requirements for customer cabling (Wiring rules) applies to the installation and maintenance of fixed or concealed cabling or equipment that is connected, or is intended to be connected, to a telecommunications network, including any cord or cordage, that is connected as fixed or concealed cabling.

The scheduled review of the current editions of the two Standards identified several areas that required revision to cater for technology changes and the significant growth of connected devices in customer premises. In its 18-months revision, the Committee drew upon the most currently available industry information. The revised Standards now align with new Australian safety standards and include new requirements for cabling supporting hazardous voltages and consider the growing application of customer cabling for the delivery of power to remote devices.

Summary of key changes:

  • alignment with the new Australian/New Zealand  product safety Standard AS/NZS 62368.1 Audio/video, information and communication technology equipment Safety requirements, particularly in relation to newly introduced energy source classifications (ES1, ES2 and ES3) which will replace the ELV, SELV and TNV terminology.
  • new requirements for cabling supporting hazardous voltages, now classed as ES3. There are now voltage and current limits on ES3 circuits that are provided over generic cabling. Cables used for ES3 generic circuits will have specific conductor, sheath and installation requirements distinct from generic cabling.
  • the growing application of customer cabling for the delivery of power to remote devices.
  • the requirement that both cabling products and the installation of these products are to be fit for purpose.
  • new requirements for the onsite termination of plugs on fixed and concealed cabling, addressing the cabling of a certain type of installed device, such as a surveillance camera or a wireless access point (WAP).
  • alignment with the relevant aspects of the Australian/New Zealand laser product safety Standard AS/NZS 60825.2 Safety of laser products - Safety of optical fibre communication systems.
  • alignment with the National Construction Code (the Building Code of Australia) for cable flammability and fire propagation requirements.
  • new requirements for cabling devices that are designed to be free to move as a part of their operation, examples being pendant outlets, surveillance cameras, medical pendants, articulated monitor/TV wall arm mounts and furniture with movable parts.
  • updated requirement for pit and access hole products.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSES AT 5:00 P.M. (AEST) ON FRIDAY 24 MAY 2019.


Expired Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.

The documents listed below are drafts on which the period for public comment has ended. These documents are provided for reference.


Comments Sought on Draft Mobile Premium Services Industry Code

Draft: DR C637:2019
Explanatory Statement

The Mobile Premium Services Code sets out rules that apply to service providers in relation to the supply of Mobile Premium Services in Australia and seeks to establish appropriate community safeguards and Customer service requirements for Mobile Premium Services.
Recent amendments made to the Telecommunications Consumer Protections (TCP) Code have seen the need for additional obligations relating to Premium Direct Billing Services and complaints handling for such services to be included in the TCP Code and MPS Code.

Decisions by several providers to stop supporting subscription premium services have also had a significant effect on the Mobile Premium Services landscape by reducing the number of service providers and services.

The amendments to the Code will provide for additional protection for consumers when purchasing services via Premium Direct Billing Services (also known as Direct Carrier Billing (DCB)). Premium Direct Billing Services will be treated in the same way as Premium SMS with respect to the advertising, providing service information, supplying the service, complaint handling and unsubscribe and opt-out mechanisms. A new default limit for the purchase of all premium services per month has been set at $50, applying to new Customers for all carriage service suppliers. Additional protections to the way complaints made to providers are to be handled have also been introduced. Information provisions have been strengthened to ensure consumers are informed of their ability to bar premium services. 

Information on the Working Committee which revised the Code, including the Terms of Reference, can be found here.

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSED AT 5:00 P.M. (AEST) ON WEDNESDAY 15 MAY 2019.

Comments on Mobile Premium Services Industry Code

 


Comments Sought on Draft Industry Code: Telecommunications Consumer Protection Code

Explanatory Statement: 2018 Revision Explanatory Statement

Draft: DR C628:2018 (796KB)

Information on the Working Committee which revised the Code, including the Terms of Reference, can be found here

The Telecommunications Consumer Protections (TCP) Code applies to all Carriage Service Providers (CSPs) in Australia. It is a code of conduct for the Telecommunications Industry, providing consumer safeguards in the areas of sales, service and contracts, billing, credit and debt management, and for changing suppliers for mobile, landline, and internet customers. It also sets out a framework of code compliance and monitoring. The Code is registered and enforced by the ACMA.

For the avoidance of confusion, the current registered TCP Code (C628:2015, Incorporating Variation 1/2018) remains in force. The draft version of the Code (DR C628:2018) has been published for public comment purposes only.

Suppliers remain obliged to comply with the current registered version of the Code, and that is the version of the Code they will be attesting to for the Communications Compliance attestation due 1 September 2018.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

THE PUBLIC COMMENT PERIOD FOR THE DRAFT CLOSED AT 5:00 P.M. (AEST) ON FRIDAY 10 AUGUST 2018.


Comments on Telecommunications Consumer Protection Code

30 public comments were received during the public comment period. All are published in their entirety below, with the exception of removal of identifying and/or contact information where appropriate.  

 


Comment Sought on Industry Code C518:2006 Call Charging and Billing Accuracy Code

Communications Alliance is seeking public comment on the C518:2006 Call Charging and Billing Accuracy Code.

The Call Charging and Billing Accuracy Code (C518) was first published in 1998 and has not undergone any required changes since its third edition in 2006. This Code, as part of an Operational Deregistration review has been proposed for deregistration and repeal.
  • The requirements of this Code are no longer fit for today‚Äôs environment, given that there are no telephony services in Australia today which are purely circuit switched telephony services.
  • The Code itself is based on the AUSTEL Technical Standard TS029-1996 which is obsolete.
  • The PSTN Test Call equipment used for making and receiving test calls for assessing compliance with the Code are at end of life with very limited support available from manufacturers.
  • The telecommunications industry is very competitive and constantly evolving, and since the introduction of this Code, many plans in the market place now include high monthly call allowances for local, national and mobile calls, or unlimited bundles.
  • The Telecommunications Consumer Protections (TCP) Code contains obligations that require suppliers to be able to verify and demonstrate Billing Accuracy.
  • The systems and process in place for conducting call charging audits are mature and stable and are reflected in the past 20 years of consistently satisfactory annual results.
The Code can be downloaded from here. You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax..  Information on the Operations Reference Panel, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON THURSDAY 7 DECEMBER 2017.

Comments on Call Charging and Billing Accuracy Code


Comment Sought on Industry Code C519:2004 End to End Network Performance for the STS

Communications Alliance is seeking public comment on C519:2004 End to End Network Performance for the STS.

The End to End Network Performance for the STS Code (C519) was first published in 1998 and has not undergone any revision changes since 2004. This Code, as part of an Operational Deregistration review has been proposed for deregistration and repeal.This Code is based on the AUSTEL Technical Standard TS027 which is obsolete.
  • With the evolution of newer technologies, C519 has effectively been replaced by G634:2013 Quality of Service parameters for Voice over Internet Protocol (VoIP) services.
  • The Code no longer has any practical value to consumers and industry due to the declining use of circuit switched networks.
The Code can be downloaded from here. You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post or fax..  Information on the Operations Reference Panel, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00 P.M. (AEST) ON THURSDAY 7 DECEMBER 2017.

Comments on End to End Network Performance for the STS


Industry Managed Numbering Arrangements Consultation Paper

CA Industry Managed Numbering May 2017 (355 KB)

The Industry Managed Numbering Consultation Paper sets out the preferred approach of Communications Alliance to take on the management of telecommunications numbering. The proposed numbering scheme would transfer numbering management from the Australian Communications and Media Authority (ACMA) to Communications Alliance, as the peak body representing the telecommunications industry.

The proposal would align with principles for an industry managed numbering scheme under deregulatory proposals in the Communications Legislation Amendment (Deregulation and Other Measures) Bill 2017, currently before Parliament. Additionally, the proposal would align with complementary changes in the Telecommunications (Numbering Charges) Amendment Act 2016.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

PUBLIC COMMENT PERIOD CLOSED AT 5:00PM (AEST) ON FRIDAY 23 JUNE 2017.

Comments on Industry Managed Numbering Arrangements Consultation Paper