Internet Service Provider Industry

Background

Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The move follows a decision by the Board of the IIA to seek to transfer its operations to Communications Alliance and, in due course, cease trading as a separate association.

Communications Alliance will continue this work as the leading body representing Australia’s Internet industries, and is dedicated to deliver the ongoing leadership and support needed to collectively drive the Digital Economy forward.

Its vision is to promote a faster, safer, fairer and more trusted Internet for Australia. It believes confidence in the Internet is the key to development of the Digital Economy in Australia.

Communications Alliance develops and advocates initiatives enhancing access, equity, reliability and growth of the Internet and its commercial use within Australia.

It aims to build confidence in the Internet for Australian business and consumers by providing resources, accreditation, best practice guidelines, industry representation and helping to protect privacy and security online.

Links

Family Friendly Filter

Family Friendly ISP

Guide for Internet Users

 

C650:2014 iCode

C650:2014 (pdf 328KB)

The iCode aims to:

  • instil cyber-security culture within Australian ISPs and their customers;
  • provide consistent messaging and plain language information to customers;
  • assist those customers who experience repeated compromises to their devices and develop a strategy to minimise the effect of such compromises to other customers on the ISP's network as well as customers on other ISPs' networks;
  • encourage ISPs to identify compromised devices on their networks; and
  • encourage ISPs to identify, communicate with each other and report any cyber security issue that may affect Australia's critical infrastructure, or may have a national security dimension; and
  • implement these measures in a manner that protects the privacy of customers, consistent with relevant legislative obligations.

Interactive Gambling Code

Interactive Gambling Code 2001 (pdf 108KB)

The Interactive Gambling Code aims to:

  • establish confidence in and encourage the use of the Internet;
  • provide a mechanism for ISPs to meet their legal obligations in dealing with designated Internet gambling matters; and
  • promote positive user relations with the Internet industry.
Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The Interactive Gambling Code was developed by the Internet Industry Association and will be reviewed by Communications Alliance.

Content Services Code

Content Services Code 2001 (pdf 131KB)

The Content Services Code aims to:

  • provide guidelines for Designated Content/Hosting Service Providers, to assist their compliance with legal obligations and to promote the adoption of responsible processes and procedures for dealing with Content issues;
  • providing a clear, efficient and responsible self-regulatory Content assessment regime in regard to the provision by Commercial Content Service Providers of Commercial Content Services;
  • promoting community confidence in and ecouraging availability of appropriate information, educational and entertainment digital Content through the use of the Internet, mobile phones and other delivery technologies; and
  • providing a transparent mechanism for complaint handling in relation to Content and ensuring that complaints are handled in a fair and efficient manner.

Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The Content Services Code was developed by the Internet Industry Association and will be reviewed by Communications Alliance.


The Internet Industry Codes of Practice - Internet and Mobile Content

Internet Industry Codes of Practice - Internet and Mobile Content 2005 (pdf 228KB)

The Internet Industry Codes of Practice - Internet and Mobile Content aims to:

  • provide guidelines for Content Hosts, ISPs and Mobile Carriers to ensure compliance with their legal obligations and promote the adoption of responsible processes and proceduresfor dealing with Content issues;
  • providing a clear, efficient and responsible self-regulatory Content assessment regime in regard to the provision of Mobile Content;
  • promoting End User confidence in and ecouraging the use of the Internet; and
  • providing a transparent mechanism for complaint handling in relation to Content and ensuring that complaints are handled in a fair and efficient manner.

Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The Internet Industry Codes of Practice - Internet and Mobile Content was developed by the Internet Industry Association and will be reviewed by Communications Alliance.