Family Friendly Filters

What are filters?

In general terms, filters are computer programs designed to limit access to certain types of content on the internet.

Filters operate in different ways, and different filters will be better suited to different operating environments and age groups. More information about filters and staying safe online can be obtained from the Office of the eSafety Commissioner.

It is important to note that the use of filters is not mandatory in Australia, either under law or Industry Codes. Users can choose whether or not to install filters, and if and when to activate them. Similarly, ISPs are not required to filter or monitor internet traffic. However, Communications Alliance recognises that some families find filters a useful addition to direct parental supervision, and for that reason supports their availability.

What is the “Family Friendly Filter” program?

To specifically qualify for Family Friendly Filter status and be listed on this page, a filter must undergo rigorous independent testing to ensure that it meets criteria that are intended to correspond to the national Classification Guidelines for films and computer games.

These include effectiveness, ease of use, configurability, availability of support and agreement by the filter company providing the filter to update the filter as required by the Office of the eSafety Commissioner, for example where the Office determines following a complaint that a specified site is prohibited under Australian law.

Classes of accredited Family Friendly Filters

The Office of the eSafety Commissioner has 4 levels of classification for certified filters:

• These filters block websites on the eSafety Commissioner’s Prohibited URL Filter (PUF) list, and are recommended for 18+ years of age
• Class 1: Recommended for children over 15 years of age
• Class 2: Recommended for children between 10 and 15 years of age
• Class 3: Recommended for children under 10 years of age

Accredited Filters

All filter products are eligible to apply for Family Friendly Filter status. Upon application filters are independently tested by Enex TestLab.

The below filters have been tested and certified to be a Family Friendly Filter.

Communications Alliance and Enex TestLab are seeking additional filter providers for certification. If you are interested, please contact Enex TestLab at (03) 9436 7454 or enquiries@testlab.com.au.

Staying safe online

Filters are only one tool that can be used to encourage safe internet access. The Office of the eSafety Commissioner provides a range of information, tools and educational material for parents and schools. The Office also offers help with and accepts complaints regarding cyber bullying and offensive and illegal content.

Additionally, your internet provider may have tools or information available to you.  Also note that Internet Service Providers are currently working to comply with the Internet Carriage Services Online Safety Code which will become enforceable by the Office of the eSafety Commissioner on 16 December 2023. 

Some examples are below: