ACTIVITIES

Works Program
Various Advisory Groups are established by the CEO from time to time to undertake the work in the Works Program. These groups include Reference Panels, Working Groups and Working Committees.
Committees and Groups
Descriptions of and links to the range of activities under the Reference Panels, Working Committees and Working Groups.
Mobile Premium Services
Communications Alliance has developed a range of information about Mobile Premium Services for industry members and consumers.
VoIP
Voice over IP is a topic of growing importance within the telecommunications industry, with self regulation the preferred approach to tackle the issues involved.
Research
Communications Alliance undertakes research projects on topics relevant to the industry and end users.
National Broadband Network
National Broadband Network
Australian Government
Australian Government
Assess Comply Deliver
Assess, Comply, Deliver – your online compliance and training tool for customer service excellence – is a system that has been developed to provide online training tips about the TCP Code, as well as help service providers self-assess their compliance with chapters 3 (General Rules) and 9 (Complaint Handling) of the code.
National Study Group 5