Mobile Phone Base Station Information

Communications Alliance is an industry representative body. We are not a provider of telecommunications services and as such we do not handle specific community inquiries. See appropriate Carrier contacts below.


The Mobile Phone Base Station Deployment Industry Code

The aim of the Mobile Phone Base Station Deployment Industry Code (C564:2018) is to help deal with the concerns of the community about the risks of exposure from radiofrequency electromagnetic energy (RF EME) by allowing the community and councils to have a greater participation in decisions made by Carriers.


Quick Info


EME and health

The official position about radiofrequency radiation and health is available from


Information Fact Sheets

Australian Communications and Media Authority (ACMA)

    Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

    Telecommunications Industry Ombudsman (TIO)


    Additional Information Sources


    Complaints to the ACMA

    How to make a complaint if you think a Carrier has not complied with the Mobile Phone Base Station Deployment Code..


    Carrier Contacts

    Telstra
    Consultation Strategy Manager
    Tel: 1300 368 387
    Email: Basestation.Enquiries@team.telstra.com 

    Optus
    Community Relations Manager
    Mobile Network Deployment Group
    SingTel Optus Pty Ltd
    PO Box 888, North Ryde NSW 1670
    Email: communityrelations@optus.com.au

    Vodafone Hutchison Australia
    Community Relations Manager
    Vodafone Hutchison Australia
    Tel: 1300 302 703
    Email: communityrelations@vodafone.com.au