Mobile Phone Base Station Information

Communications Alliance is an industry representative body. We are not a provider of telecommunications services and as such we do not handle specific community inquiries. See appropriate Carrier contacts below.

The Mobile Phone Base Station Deployment Industry Code

The aim of the Mobile Phone Base Station Deployment Industry Code (C564:2020) is to help deal with the concerns of the community about the risks of exposure from radiofrequency electromagnetic energy (RF EME) by allowing the community and councils to have a greater participation in decisions made by Carriers.

Quick Info

EME and health

The official position about radiofrequency radiation and health is available from

Information Fact Sheets

Australian Communications and Media Authority (ACMA)

    Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

    Telecommunications Industry Ombudsman (TIO)

    Additional Information Sources

    Complaints to the ACMA

    How to make a complaint if you think a Carrier has not complied with the Mobile Phone Base Station Deployment Code..

    Carrier Contacts

    Community Engagement and Mobile Deployment Governance

    Community Relations Manager
    Mobile Network Deployment Group
    SingTel Optus Pty Ltd
    PO Box 888, North Ryde NSW 1670

    Vodafone Australia
    Community Relations Manager
    Vodafone Australia
    Tel: 1300 302 703