Sydney, 23 July 2020 – Communications Alliance is proud to announce the 2020 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 11 categories of endeavour.

With COVID-19 restrictions in place, we have, by necessity, adopted a new format for the presentation of the 2020 ACOMM Awards.

Winners will be announced at a virtual showcase event on Thursday 10 September 2020 culminating in the announcement of the 2020 Communications Ambassador.

The Minister for Communications, Cyber Safety and the Arts, The Hon Paul Fletcher and the Shadow Minister for Communications, Michelle Rowland MP will provide a keynote at this must-see virtual showcase event.

The short-listed nominees are a showcase of talent from across the sector, illustrative of the industry’s innovation to harness the benefits of next-generation networks, connectivity solutions, transformed customer service approaches and available-anywhere, advanced services and applications.

Communications Alliance CEO, John Stanton said: “the 2020 ACOMMs finalists forcefully reflect the prominent areas of innovation and technological advancement driving the sector, including:

  • the welcome and accelerating drive for greater diversity and inclusion within the workforces and working environments of players in the sector;
  • the race for higher speed, higher throughput data services over the airwaves, in the home and office and under the seas;
  • the spectacular renaissance of the Australian space industry; and
  • the agile and effective responses by the communications sector to customers facing adversity through the tragic consequences of the most recent bushfire season, followed by the COVID-19 pandemic.

 “New vendor initiatives in 2020 include innovative world-leading accomplishments in IoT connectivity, 5G development and the video conferencing tools that have become a way of life for millions of Australians.

“The Diversity and Inclusion category nominations showcase companies that have embraced and ingrained throughout their organisations the need to celebrate an inclusive culture that ultimately benefits staff and the organisation alike.

“There are great stories behind the commitment to excellence on display from all finalists. I congratulate and wish them well in the 2020 ACOMM Awards,” Mr Stanton said.

The ACOMM Awards are proudly presented by Communications Alliance.  The MNF Group is the 2020 Title Sponsor of the ACOMMS, with Mirait Gold Sponsors, Bird & Bird, Bronze Sponsors and Cisco Digital Sponsor.

The 2020 ACOMM Awards finalists are:

Communications Ambassador

  • Announced on the night

Innovation (large)

  • Optus - Optus 5G Home Broadband
  • Cisco Systems - Cisco 8000 Series Routers and Cisco Silicon One
  • Vocus - Coral Sea Cable System
  • Telstra - Telstra 5G

Innovation (SME)

  • Matchboard - Matchboard matching platform
  • NNN Co -  Proximity Monitoring Solution
  • Beam Communications - ZOLEO Global Satellite Communicator
  • Express Virtual Meetings - vmeet.express video conferencing platform

Australian Space Industry Award

  • Myriota - Myriota
  • Optus - Optus Satellite
  • NBN - nbn™ Sky Muster™ Plus

Commitment to Customer Service

  • Optus - Messaging
  • Aussie Broadband - Changing the telco game
  • Vodafone Hutchison Australia - $10 Stay Connected Cap plan
  • Express Virtual Meetings  - Customer Service in Our Veins Since 2001

Diversity and Inclusion

  • Aussie Broadband - All the small things
  • ACCAN - Talking Telco
  • Vocus - Vocus 5 Weeks of Diversity    
  • Vodafone Hutchison Australia - Code Next

Services to Industry - Professional Services

  • ECConnect - Systemised Migration and Integration Services
  • King & Wood Mallesons    Legal service (innovation)
  • Maddocks - Legal Services
  • Telstra - Telstra Business Services

Best Mobile Solution

  • Optus - Optus 5G Home Broadband
  • Cisco Systems - Dual Security
  • Telstra - Mobile Worksuite
  • Telstra  - 5GWiFi Pro


  • Announced on the night

Community Contribution

  • Southern Phone - Southern Phone’s Emergency Bushfire Response
  • Cisco Systems - Inclusive Future; through giving back and tech for good
  • Optus - Optus Satellite Bushfire Assistance
  • NBN Co Limited  - COVID-19 - Supporting Australia is Our Priority

Vendor Innovation                     

  • Cisco Systems - Cisco Packetised Fronthaul
  • Tata Consultancy Services - Secure Borderless Workspaces - SBWS™
  • Ericsson Australia - Container-based EPC for 4G and 5G services
  • Ericsson Australia - 2300MHz and 3500MHz dual-band 5G production network

Communications Alliance is the primary communications industry body in Australia. Its membership is drawn from a wide cross-section of the communications industry, including carriers, carriage and internet service providers, content providers, platform providers, equipment vendors, IT companies, consultants and business groups.

Its vision is to be the most influential association in Australian communications, co-operatively initiating programs that promote sustainable industry development, innovation and growth, while generating positive outcomes for customers and society. 

The prime mission of Communications Alliance is to create a co-operative stakeholder environment that allows the industry to take the lead on initiatives which grow the Australian communications industry, enhance the connectivity of all Australians and foster the highest standards of business behaviour.  For more details about Communications Alliance, see www.commsalliance.com.au.

Media information contact:
Aprille Lim  alim@sefiani.com.au
0413 317 788