Documents under review – open for comment

Telecommunications Consumer Protection (TCP) Code review is currently underway. Click here for more information.

Communications Alliance is seeking comments from interested parties on the following Guidelines:

G522:2016 Calling Number Display Industry Guideline.

This Guideline is intended to:

(a) assist Suppliers with providing privacy protections in the use of Calling Line Identification (CLI) and Calling Number/Name Display (CND);

(b) assist Suppliers with adopting procedures to allow an A-Party to easily Enable or Block CND to the B-Party, where technically feasible; and

(c) deal with the use of CLI by Suppliers.

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post.

All submissions closed at 5:00 p.m. (AEST) on Friday 30 May 2025.

Submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.

G596:2013 Communications Support for Emergency Response Industry Guideline.

The Guideline was developed to provide a standard procedure for the cooperative handling by Carriers and Carriage Service Providers of incidents that require the coordination and communication support of Emergency response.

G596 deals with the provision of Ad hoc services in responding to an Emergency, where:

(a) Pre-planned services are inadequate; and

(b) additional communications support is requested by an Emergency Service Organisation (ESO).

You can use the Submit Comments form to submit your comments via email or go to the Contact Us webpage to obtain other contact methods such as by post.

All submissions closed 5:00 p.m. (AEST) on Friday 30 May 2025.

Submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.