Issue No 22: 23 August 2021
Comment Sought on New Industry Code to Offer Stronger Authentication to Combat Telecommunications Fraud
Communications Alliance is seeking public comment on a new Industry Code designed to strengthen customer authentication in the telecommunications sector, including measures to combat fraud perpetrated via communications services.
The new Code C666:2021 Existing Customer Authentication, will work in concert with other regulatory safeguards, including the Pre-Port Verification Standard and the Reducing Scam Calls Industry Code, to seek to minimise scamming and fraud for all Australian telecommunications users.
The draft code is available for public comment for a period of 30 days.
The Chair of the Communications Alliance Working Committee that drafted the code, Alexander Osborne, said it would provide a common set of principles to ensure that service providers have strong protections in place to authenticate that any request to make changes to a communications service is being made by the customer or their authorised representative.
“The objective is to limit the opportunity for fraudulent activity, in particular any action that could result in the customer losing access to their telecommunications service – for example via an illegal SIM swap or service transfer,” Mr Osborne said.
“Fraud and scam activity is a fast-moving hydra-headed menace and we aim for this new Code – combined with existing industry-led mechanisms around pre-port verification and prevention of scam calls - to provide a holistic approach that will offer better protection to customers,” Mr Stanton said.
The Working Committee will study all of the feedback received during the public comment period before making any consequent amendments to the draft Code and submitting it to the industry regulator, the Australian Communications and Media Authority (ACMA), for consideration for registration.
Submission to CDR Sectoral Assessment Telecommunications
Communications Alliance has made a submission in response to the Treasury’s CDR Sectoral Assessment Telecommunications Consultation Paper.
The ACMA is Planning its Work program for Frequency Coordination Requirements
The Communications Alliance Satellite Services Working Group has provided feedback on a draft work program for the ACMA’s frequency coordination requirements planned for 2021-22.
The ACMA develops Radiocommunications Assignment and Licensing Instructions (RALIs) for the industry, which provide rules to licence and coordinate frequencies between services in a band. These Rules assist in avoiding interference between services using the radiofrequency spectrum.
Our submission highlights RALIs of interest to the satellite sector, frequency bands of particular importance to our sector and where the SSWG wishes to be involved in future reviews of particular RALIs.
Launch of .au direct on 24 March 2022
From this date, Australians will be able to register domain names directly before the .au, such as getyour.au. The new namespace will:
More information is available on the auDA website.
Below is a list of currently open telecommunications-related consultations being conducted by Government and other organisations that provide an opportunity for you to have your say.