Scams Reform Needs to Be Done Right Not Rushed

Thursday, 7 November 2024: Communications Alliance, the peak body of the telecommunications industry, has called for further Parliamentary scrutiny of new scams legislation, saying reforms should be done right – ...

Scams Reform Needs to Be Done Right Not Rushed2025-06-23T12:43:02+10:00

Statement re: ACCC Unconscionable Conduct Proceedings

Unconscionable conduct in sales - particularly to vulnerable customers - is unacceptable behaviour. The court proceedings announced by the ACCC are a clear reminder that telcos are subject to strong ...

Statement re: ACCC Unconscionable Conduct Proceedings2025-06-23T12:42:04+10:00

Telco Customer Complaint Numbers Near Record-Low

Sydney, 6 August 2024: Complaint numbers for Australia’s telcos have continued their year-on-year decline, according to the latest Communications Alliance Complaints-in-Context Report. The latest data shows there were 2.7 TIO ...

Telco Customer Complaint Numbers Near Record-Low2025-06-23T12:34:26+10:00

2024 ACOMM Award Winners Announced

Matthew Enger - 2024 Communications Ambassador Winners in 2024 include Vocus, Speedcast, TPG Telecom, King & Wood Mallesons, Aussie Broadband, Ericsson, Nokia, Telstra Foundation, Ventia, NEXTDC and Optus Sydney, 19 ...

2024 ACOMM Award Winners Announced2025-06-23T12:32:09+10:00

Communications Alliance Ltd Appoints Luke Coleman as New CEO

Sydney, 17 July 2024: Communications Alliance Ltd, Australia’s leading industry association for the telecommunications sector, is pleased to announce the appointment of Luke Coleman as Chief Executive Officer, effective 16 ...

Communications Alliance Ltd Appoints Luke Coleman as New CEO2025-06-23T12:30:12+10:00

2024 ACOMMS Finalists Announced

Sydney, 6 June 2024: Communications Alliance is proud to announce the 2024 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 12 categories ...

2024 ACOMMS Finalists Announced2025-06-23T12:28:55+10:00

Telco Customer Complaint Numbers Stable

Sydney, 10 May 2024: Complaint numbers for Australia’s telcos have remained stable into the new year and continue to decrease year-on-year, according to the latest Communications Alliance Complaints-in-Context Report. The ...

Telco Customer Complaint Numbers Stable2025-06-23T12:24:53+10:00