Information on the Communications Alliance NBN Project can be found at NBN Current Activities.
This guideline is designed to document the roles and responsibilities of each relevant party, that is, Telstra (as copper network owner, a major telecommunications service wholesaler and a Retail Service Provider (RSP)), legacy network owners other than Telstra, RSPs, nbn, Medical Alarm Service Providers (MASPs) and Application Service Providers (ASPs) within fixed network migration process. The Guideline describes the process to support Customer management of the various Customer groups in relation to the migration of Customers on to nbn’s network (and other similar networks).
This updated version incorporates changes driven by the Government’s Migration Assurance Policy (MAP) and incorporates considerations of changes driven by nbn’s Multi-Technology Mix (MTM) approach incorporating Fibre to the Node (FTTN), Fibre To The Building (FTTB) and Hybrid Fibre Coaxial (HFC) access technologies.
The Guideline provides:
The Guideline was reconfirmed in 2017 and 2022 and the next review is scheduled to occur in 2027.
G649.1:2017 (.pdf, 1618 KB)
G649.2:2017 (.pdf, 1385 KB)
These instructions are designed as a guide to registered cabling providers (Cablers) attending the customer premises to migrate the existing customer services from the existing Telstra or Optus access network technology to the FTTP, FTTN. FTTB, FTTC and HFC nbn™ access network technologies.
It provides information on the preparatory steps for migrating the customer, identification of services and equipment, determining the most appropriate reconnection method and verification of the cabling work post-migration. It takes into account where there are ‘over-the-top’ (OTT) services such as personal medical alarms and security alarms for their continuing functioning once the cabling work has been completed.
The Guideline is designed to:
The Guideline was reconfirmed in 2023 and the next review is scheduled to occur in 2028.
This release has been superseded by the National Broadband Network – Wholesale Service Definition Framework – Telephony Access Service Guideline (G646:2012).