Sydney, 12 May 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report , released today by Communications Alliance. The Complaints in Context Report details the ...

Sydney, 11 May 2023:Australia’s financial counselling services will receive a $7.75 million boost following a donation from a group of organisations from across the banking, finance, insurance, energy, telecommunications and ...

Sydney, 4 May 2023: Communications Alliance today released a substantially revised and updated industry guideline designed to help telcos better support Australians affected by domestic and family violence (DFV). Telecommunications ...

Sydney, 21 February 2023: The industry association for the Australian communications sector has come out in support of the creation of an Aboriginal and Torres Strait Islander Voice to Parliament. ...

Sydney, 20 February 2023: Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – with 13 categories celebrating performance excellence in innovation, customer service, artificial intelligence, ...

Sydney, 13 February 2023: Australia’s telcos have maintained record-low complaint rates according to the latest Complaints-in-Context Report, released today by Communications Alliance. The report reveals that, for the third consecutive ...

Sydney, 17 November 2022 – Complaints to the Telecommunications Industry Ombudsman (TIO) have declined for the third consecutive quarter, with the average number of complaints per service falling to a ...

Andrew Penn - 2022 Communications Ambassador Winners in 2022 include Aussie Broadband, Ericsson, felix mobile, FiberSense, Goodtel, King & Wood Mallesons, NNNCo, Optus, Telstra, TPG Telecom, Nokia and Vocus. Sydney, ...

Sydney, 10 August 2022 – The telecommunications industry has achieved new record-low complaint numbers during the sector’s latest reporting period. Released today, the latest Communications Alliance quarterly Complaints-in-Context Report shows ...

Sydney, 13 July 2022 – Communications Alliance is proud to announce the 2022 finalists in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 13 ...