Sydney, 3 June 2020: Complaints from small businesses to the Telecommunications Industry Ombudsman (TIO) fell by 6.2 per cent during 2018-19. Commenting on the TIO report into small business complaints, ...

Sydney, 21 May 2020: Communications Alliance has welcomed today’s Measuring Broadband Australia report from the ACCC, showing that quick work by the telecommunications industry enabled customers to return to pre-pandemic ...

Sydney, 20 May 2020: Today’s Telecommunications Industry Ombudsman (TIO) quarterly report shows the impact that recent bushfires and floods had on telecommunications services. Complaints to the TIO in the three ...

Sydney, 12 May 2020: The Australian Mobile Telecommunications Association (AMTA) and Communications Alliance welcome the 5G Inquiry Report by the House Standing Committee on Communications and the Arts tabled in ...

Sydney, 23 April 2020: Communications Alliance and the Australian Mobile Telecommunications Association (AMTA) today released updated consumer guidance and details of new initiatives to help ensure Australians stay connected to ...

Sydney, 21 April 2020: Customers who need accessibility features to help them make best use of telephones and other communications equipment will benefit from a newly registered industry Code. The ...

Sydney, 2 April 2020: Communications Alliance has today welcomed the ACMA’s publication of its report on financial hardship in the telecommunications industry. The Industry’s Telecommunications Consumer Protections (TCP) Code requires ...

Sydney, 1 April 2020: Communications Alliance has welcomed encouraging new data showing a sharp drop in the volume of complaints being received by Australian telecommunications providers. The figures released by ...

Sydney, 30 March 2020: The Australian Mobile Telecommunications Association (AMTA) and Communications Alliance have issued the first edition of “Keeping Australians Connected”, in an effort to provide Australians with guidance ...

Sydney, 24 March 2020: A new draft industry Code, designed to fight scam callers, has been released for public comment by Communications Alliance. Scam calls annoy and defraud Australian consumers. ...