Content Services Code

Content Services Code 2001 (pdf 131KB)

The Content Services Code aims to:

  • provide guidelines for Designated Content/Hosting Service Providers, to assist their compliance with legal obligations and to promote the adoption of responsible processes and procedures for dealing with Content issues;
  • providing a clear, efficient and responsible self-regulatory Content assessment regime in regard to the provision by Commercial Content Service Providers of Commercial Content Services;
  • promoting community confidence in and ecouraging availability of appropriate information, educational and entertainment digital Content through the use of the Internet, mobile phones and other delivery technologies; and
  • providing a transparent mechanism for complaint handling in relation to Content and ensuring that complaints are handled in a fair and efficient manner.

Communications Alliance took over the responsibility for the Industry Codes and core responsibilities of the Internet Industry Association (IIA) under an agreement signed on the 24th March 2014. The Content Services Code was developed by the Internet Industry Association and will be reviewed by Communications Alliance.