Sydney, 18 December 2017 - CA revised industry guideline will give clearer instructions to cablers when migrating existing customers’ telecommunications services to the National Broadband Network.

The G649:2017 Cabling existing telecommunications services in the customer’s premises for the nbn™ has been rewritten to address the complexities of the more than 40 different scenarios that Australia’s 73,000 registered cablers can encounter when making installations under the NBN multi-technology-model.

The Guideline – revised by a Communications Alliance Working Committee - has now been split into two parts. The first part covers preparation, migration and verification of services.

The second part provides a catalogue of 41 of the most common ‘before and after’ installation scenarios. The second part has been specifically designed for a cabler to use in the field on an electronic tablet.

“Registered cablers are a key component of the NBN migration process – both in terms of connecting customers to the network and also by carrying out cabling work within the home to ensure that everything is configured to work correctly,” said Communications Alliance CEO, John Stanton.

“The revised Guideline will put additional tools into the hands of cablers, which should make for fewer challenges and an improved migration process for customers.”  Cablers encounter three different possible ways for a service to come into a premises, to be migrated over to one of a possible five nbn access technologies, coupled with the possibly of ‘over-the-top’ services, such as monitored personal medical alarms, further complicating the service migration.

Communications Alliance has identified the need to get this guidance into the hands of the cabler and sees this as an important step in facilitating the rollout of the NBN.

The Guideline was developed by Communications Alliance and its members, and a copy can be found here.

Communications Alliance is the primary telecommunications industry body in Australia. Its membership is drawn from a wide cross-section of the  communications industry, including carriers, carriage and internet  service providers, content providers, search engines, equipment vendors, IT companies, consultants and business groups.

The most influential association in Australian communications, co-operatively initiating programs that promote sustainable industry development, innovation and growth, while generating positive outcomes for customers and society.  To create a co-operative stakeholder environment that allows the industry to take the lead on initiatives which grow the Australian communications industry, enhance the connectivity of all Australians and foster the highest standards of business behaviour.  For more details about Communications Alliance, see

Media information contact:
Neeley Williams
0434 742 551