Issue No 9: 28 March 2022
ACOMMS 2022 Nominations Open!Nominations have opened for the Australian communications industry’s premier awards - the ACOMMS – now with 13 categories celebrating performance excellence in innovation, customer service, artificial intelligence, digital platforms, cyber security & online safety, the space sector, diversity and inclusion and product solutions across the breadth of the telecommunications sector. 2022 KEY DATES Launch: Monday 28 March Visit the 2021 ACOMMS highlights video here. And see the 2021 winners here. ACOMMS 2022 - Sponsorship Opportunities Sponsoring the ACOMMS provides a unique opportunity for brand positioning. As a sponsor, you will have your organisation highlighted in front of a sell-out audience - including some of the most influential professionals and decision-makers in the Telco industry, Government and the regulatory sphere. Please contact Carolyn Todd on +61 3 9663 3093 or email info@acomms.com.au to discuss sponsorship opportunities at the 2022 ACOMM Awards. |  |
Feedback to the TIO on their Draft Guidance Complaints about Telecommunications Equipment
Communications Alliance has provided feedback to the TIO on their draft guidance document Complaints about telecommunications equipment.
In our submission, we repeat concerns made in earlier Communications Alliance submissions that changes to the TIO’s Terms of Reference potentially create regulatory overlap and duplication with other regulatory bodies. We propose that these concerns are addressed both in the guidance document aimed at consumers, and in TIO staff training. We also raise concerns that the guidance document does not make it clear that consumes must have attempted to resolve the issue directly with their telecommunications provider before the TIO will consider any complaint, and does not provide sufficient clarity about the type of compliant that the TIO will consider. We provide constructive suggestions about how our concerns might be addressed.
Current Consultations
Below is a list of currently open telecommunications-related consultations being conducted by Government and other organisations that provide an opportunity for you to have your say.
Communications Alliance members interested in contributing to an industry submission (if one is being developed in response to a specific consultation) should contact us.
Feedback | Contact Tel: (61) 2 9959 9111 |