Issue No 17: 17 July 2018



Hot Topics
  • ACOMMS 2018: 29 August 2018 - Register here
  • IoT Impact - Register here


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ACOMMS 2018 - Shortlist Announced! Book your Seats!



Visit the 2017 ACOMMS photo gallery here and highlights video here. And see the 2017 winners here.

2018 ACOMMS Finalists Announced

Communications Alliance is proud to announce the finalists for 2018 in the communications industry’s premier awards for excellence, the ACOMMS, which recognise exemplary achievement across 11 categories of endeavour.

The ACOMMS will be presented at a gala industry event in Sydney on 29th August 2018.

The short-listed nominees are illustrative of the industry’s transformation from the provision of traditional fixed and mobile communications to next-generation available-anywhere, advanced services and applications.

Communications Alliance CEO, John Stanton, said: “the 2018 ACOMMs finalists forcefully reflect the prominent areas of innovation and technological advancement driving the sector, including:

  • the race to densify mobile networks and refine the technology to pave the way for 5G services;
  • the push to realise the disruptive dividend from the Internet of Things; and
  • increasingly sophisticated fixed access and cloud solutions.

New customer service initiatives in 2018 include innovative approaches to protecting schoolchildren from cyber-bullying, ground-breaking work to ensure broadband service quality and new ways for customers to connect to their supplier.

Community Contribution is always a hotly-contested ACOMMs field and in 2018 features programs dedicated to bringing technology-centred courses to high-school girls, a ‘rescue’ mission to restore internet connectivity to Christmas Island, STEM scholarships and community volunteering, as well as a program that has greatly boosted Aboriginal and Torres Strait Islander employment in the NBN rollout.  

“There are great stories behind the commitment to excellence on display from all finalists. I congratulate and wish them well for the ACOMM Awards night,” Mr Stanton said.

The 2018 ACOMM Awards finalists are:

Communications Ambassador

  • Announced on the night

Innovation (large)

  • NEXTDC - B2 Brisbane and M2 Melbourne data centres
  • Optus - Optus Loop
  • Telstra - 5G Innovation Centre
  • Vodafone Hutchison Australia - Demonstration of Frequency Duplex Division Massive Multiple-Input-Multiple-Output technology (FDD maMIMO)

Innovation (SME)

  • Cloud Plus - Cloud Solution Framework
  • Coevolve - Integrated SD-WAN Service (now deployed for client sites in 54 countries)
  • National Narrowband Network Co (NNNco) - N2N IoT Platform
  • Symbio Networks - Symbio Networks New Zealand

Satellite Provider of the Year

  • nbn - Sky Muster
  • Optus Satellite - Satellite Small Cell in a Container
  • Speedcast - Speedcast ATLAS

Commitment to Customer Service

  • Aussie Broadband - The “no bull” project
  • Mint Telecom - Commitment to Customer Service
  • Vodafone Hutchison Australia - Vodafone’s CARE approach
  • Telstra - Telstra Smart Modem

Services to Industry - Professional Services

  • Bird & Bird - Legal Services
  • Huawei Technologies Australia - Seeds for the Future
  • Maddocks - Cyber and data resilience - One of the top emerging risks for the 21st century

Best Marketing Initiative

  • Nokia - Nokia Small Cells Practice
  • The University of Melbourne - Talent for Every Future
  • Thinxtra - Thinxtra Small Council Program    
  • Vodafone Hutchison Australia - Vodafone 35 days prepaid expiry

Best Mobile Solution

  • Announced on the night

IoT Startup

  • Announced on the night

Community Contribution

  • Fulton Hogan - Supplier Diversity Partnership of the Year
  • Speedcast International - Speedcast Returns Internet Services to Christmas Island
  • Southern Phone - Community Champs Program
  • Vodafone Hutchison Australia - Code Next

Vendor Innovation                     

  • Cisco Systems Australia - Cisco Tetration Workload Protection
  • CyberHound - ClearView Behavioural Analytics
  • NetComm Wireless - Distribution Point Unit (DPU) and Network Connection Device (NCD)
  • Nokia - Nokia Small Cells Practice
The ACOMM Awards are proudly presented by Communications Alliance. The MNF Group is the 2018 Title Sponsor of the ACOMMS, with Mirait Technologies Australia as the Gold Sponsor, Vodafone Hutchison Australia as the Silver Sponsor and Cyient, Bird & Bird, and KPMG also sponsoring the event.

In an exciting development for 2018, Australia’s leading national newspaper, The Australian has joined Communications Alliance as the official Media Partner of the ACOMMS.

The ACOMMS recognise excellence among communications industry participants including individuals, service providers, content providers, carriers, technology partners, consultants and third-party suppliers.

The awards will be presented at the 12th Annual ACOMMS Dinner to be held on 29th August 2018 at the Hyatt Regency, Sydney.  The Minister for Communications, The Hon Mitch Fifield, will deliver the keynote address at the dinner.  This year Today Show TV star, Sylvia Jeffreys, will be the MC for the evening.

Registrations for this year’s event can be made at: http://www.acomms.com.au/register.php

Comments Sought on Draft Industry Code: Telecommunications Consumer Protection Code

DR C628:2018 (796KB)

The Explanatory Statement can be found here.

Information on the Working Committee which revised the Code, including the Terms of Reference, can be found here

The Telecommunications Consumer Protections (TCP) Code applies to all Carriage Service Providers (CSPs) in Australia. It is a code of conduct for the Telecommunications Industry, providing consumer safeguards in the areas of sales, service and contracts, billing, credit and debt management, and for changing suppliers for mobile, landline, and internet customers. It also sets out a framework of code compliance and monitoring. The Code is registered and enforced by the ACMA.

For the avoidance of confusion, the current registered TCP Code (C628:2015, Incorporating Variation 1/2017) remains in force. The draft version of the Code (DR C628:2018) has been published for public comment purposes only.

Suppliers remain obliged to comply with the current registered version of the Code, and that is the version of the Code they will be attesting to for the Communications Compliance attestation due 1 September 2018.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Comments Sought on Draft Industry Code: Mobile Phone Base Station Deployment

DR C564:2018 

A revised draft version of the Mobile Phone Base Station Deployment Code has been released by Communications Alliance for public comment.

  • allow the community and councils to have greater participation in decisions made by Carriers when deploying mobile phone base stations; and
  • provide greater transparency to local community and Councils when a Carrier is planning, selecting sites for, installing and operating Mobile Phone Radiocommunications Infrastructure.

The obligations on Carriers set out in the Code are also meant to supplement existing regulatory and legislative requirements which Carriers abide by.

Revision of the Code includes updates to notifications provided when more than one site address exists, updates to address changes made to Australia Post’s standard delivery times, blackout periods for notifications and the inclusion of electronic communications, refinements to the handling of Complaints, changes to address the current way stakeholders are notified via newspaper, electronically and social media, amendments to address the introduction of new technologies; and the review and revision of the appendices to ensure the information provided is relevant and up to date.

Information on the Working Committee that developed the variation, including the Terms of Reference, can be found here.

The draft Code and the submitted comments form can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Comments Sought on Industry Guideline: Communication Support for Emergency Response

Communications Alliance is seeking comments for a scheduled review of the:

G596:2013 Communication Support for Emergency Response Industry Guideline. The purpose of the Guideline is to provide a standard procedure for the cooperative handling by Carriers and Carriage Service Providers of incidents that require the coordination and communication support of Emergency response.

The Guideline can be downloaded from  

The aim of the review is to identify:

  • any existing issues with the Guideline;
  • whether any process improvement is required, from operational experience in dealing with the Guideline;
  • any gaps in the Guideline;
  • clarifications that improve requirements;
  • whether the document is meeting the needs of industry and the community satisfactorily;
  • expected impact of technology changes; and
  • whether a need exists to amend, reconfirm or withdraw the Guideline.

Further information can be found on the Documents under review webpage.

Submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.



IoT Impact is a two-day learning campus for Australia business executives and IOT practitioners to understand and plan for the impact of the Internet of Things in Australia.

10-11 September 2018
University of Technology Sydney

Communications Alliance Members will receive a 10% discount. Login to the Members Area for your promotional code.

For more information and to book tickets visit: http://www.iotimpact.com.au

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Contact Tel: (61) 2 9959 9111