Issue No 1: 17 January 2018



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SAVE THE DATE! - Wednesday 29 August 2018

The ACOMMS – the telecommunications sector’s annual Industry Awards – are the moment that our industry comes together to celebrate and recognise excellence.

Now in their twelfth year, the nationally recognised and highly-coveted ACOMMS will be awarded in 2018 on the evening of 29 August 2018 at the stunning Hyatt Regency in Sydney.

2018 Key Dates
Launch: Monday 12 February
Nominations Close: Friday 11 May
Early Bird Registrations Close: Friday 25 May
Shortlist Announced: Wednesday 11 July
ACOMM Awards Presentation Dinner: Wednesday 29 August

Visit the 2017 ACOMMS photo gallery here and highlights video here. And see the 2017 winners here.

ACOMMS 2018 - Sponsorship Opportunities

Sponsoring the ACOMMS provides a unique opportunity for brand positioning. As a sponsor, you will have your organisation highlighted in front of a sell-out audience of more than 500 - including some of the most influential professionals and decision-makers in the Telco industry, Government and the regulatory sphere.  Please contact Carolyn Todd on +61 3 9663 3093 or email info@acomms.com.au to discuss sponsorship opportunities at the 2018 ACOMM Awards.


Communications Alliance Responds to Paper Billing Inquiry

Communications Alliance has responded to the Federal Treasury Department’s Consultation on a Regulation Impact Statement regarding paper-based billing.

The continuing shift to the use of digital billing in Australia has provided significant cost savings to companies and consumers across many industry sectors and brings important environmental benefits through greatly reduced use of paper.

Cost-recovery fees for paper bills allow providers to offer consumers their choice of bill type, while keeping costs down for the majority of consumers, who choose digital bills. Many providers offer exemptions for those fees to customers for whom a digital bill would be inconvenient. Communications Alliance encourages customers with questions about exemptions to contact their service provider.

Preventing providers from recovering the costs associated with paper bills would be an expensive exercise, and potentially decrease the number of providers who offer paper bills. While the funders of the Keep Me Posted Campaign who support a change – including Australia Post and the paper industry – may see benefits for their businesses, the telecommunications industry and many other companies are concerned about the potential to drive up costs and diminish choice for consumers.

Communications Alliance’s submission to Treasury can be found here.

Industry Guideline Aims at Smoother Connections to NBN

A Communications Alliance revised industry guideline will give clearer instructions to cablers when migrating existing customers’ telecommunications services to the National Broadband Network.

The G649:2017 Cabling existing telecommunications services in the customer’s premises for the nbn™ has been rewritten to address the complexities of the more than 40 different scenarios that Australia’s 73,000 registered cablers can encounter when making installations under the NBN multi-technology-model.

The Guideline – revised by a Communications Alliance Working Committee - has now been split into two parts. The first part covers preparation, migration and verification of services. The second part provides a catalogue of 41 of the most common ‘before and after’ installation scenarios. The second part has been specifically designed for a cabler to use in the field on an electronic tablet.

“Registered cablers are a key component of the NBN migration process – both in terms of connecting customers to the network and also by carrying out cabling work within the home to ensure that everything is configured to work correctly,” said Communications Alliance CEO, John Stanton.

“The revised Guideline will put additional tools into the hands of cablers, which should make for fewer challenges and an improved migration process for customers.”  Cablers encounter three different possible ways for a service to come into a premises, to be migrated over to one of a possible five nbn access technologies, coupled with the possibly of ‘over-the-top’ services, such as monitored personal medical alarms, further complicating the service migration.

Communications Alliance has identified the need to get this guidance into the hands of cablers and sees this as an important step in facilitating the rollout of the NBN.

The Guideline was developed by Communications Alliance and its members.  A copy can be found here.

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