G579:2015 Mobile Number Portability Operations Manual

G579:2015 (.pdf, 452 KB)

This guideline sets out the operational arrangements for the implementation of MNP processes between Mobile Carriers (MCs), CSPs, Portability Service Suppliers (PSSs) and Network Providers (NPs) in the implementation of MNP which support the requirements of the MNP Code.

In 2015 a minor revision was conducted to remove certain requirements which were duplicated in other industry documents:

  • Section on Customer Authorisation Requirements deleted with the intent being captured in a new Customer Authorisation Industry Guideline (G651:2015); and
  • section on Reversal Authorisation Requirements deleted as the same provisions are set out in detail in the Mobile Number Portability Code (C570:2009 Incorporating Amendment No.1/2015).