Digital Accessibility Training for Telecommunication Providers

Retail Service Providers in Australia are required by the Telecommunications Consumer Protections (TCP) Code to ensure their web content complies with the Web Content Accessibility Guidelines Level A success criteria (clause 3.2.5).

The Australian Communications Consumer Action Network (ACCAN) has funded a project by the Centre for Accessibility (CFA) to improve the accessibility of websites and apps provided by the telecommunications sector.

Coming out of this project, they are offering a free workshop which will upskill staff on how to make content more accessible.

This workshop includes:

• How people with disability access your content: includes a hands-on practical exercise of using a screen reader
• The W3C Web Content Accessibility Guidelines (WCAG) 2.1 overview: a guide to the definitive world standard in digital access
• WCAG: a role-based approach: explore how the standard relates to different organisational roles
• Telcos for All report: a discussion into the key issues found and how to address them.
• Finding and addressing issues: key guidance on how to check your content and a practical exercise on how to fix issues as they appear.
• The future: with two new versions of WCAG on the horizon and other access developments, this final session will look at what’s coming and how to prepare.

Communications Alliance strongly encourages all RSPs to attend this workshop, as it will help them to understand and comply with their obligations under the TCP Code.

Registration and other information can be found here: Digital Accessibility Training for Telecommunication Providers, Hosted online, 10th of June | Humanitix

Date:	10 June 2021
Where	Online Webinar
Register: