Mobile Phone Base Station Information

Communications Alliance is an industry representative body. We are not a provider of telecommunications services and as such we do not handle specific community inquiries. See appropriate Carrier contacts below.


The Mobile Phone Base Station Deployment Industry Code

The aim of the Mobile Phone Base Station Deployment Industry Code (C564:2011) is to help deal with the concerns of the community about the risks of exposure from radiofrequency electromagnetic energy (RF EME) by allowing the community and councils to have a greater participation in decisions made by Carriers.

The aim of the Code is to help deal with the concerns of the community about the risks of exposure from radiofrequency electromagnetic energy (RF EME) by allowing the community and councils to have a greater participation in decisions made by Carriers.

This Code is a revision of the Deployment of Mobile Phone Network Infrastructure Industry Code (ACIF C564:2004), and has been renamed to clarify its purpose. This revised Code was developed during 2011 and has been registered by the ACMA with a commencement date of 1 July 2012.


Quick Info


Consulting with the community

Examples of best practice Consultation Plans


EME and health

The official position about radiofrequency radiation and health is available from


Base Stations and EME Reports

Predicted EME levels from base stations are available in reports on the radio frequency national site archive online database www.rfnsa.com.au

To find the predicted EME levels from a base station about which you have been recently notified, see the Carrier’s notification letter, contact the Carrier directly or use the link above.

The relevant base station address will be on the notification letter you received or can be found by contacting the Carrier directly.  Carriers can also calculate EME levels at your home, school or workplace on request.

Guide on reading EME Reports - http://www.mcf.amta.org.au/pages/Community.EME.Information.Management


Information Fact Sheets

Australian Communications and Media Authority (ACMA)

Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

Telecommunications Industry Ombudsman (TIO)


Additional Information Sources


Frequently Asked Questions


Complaints to the ACMA

How to make a complaint if you think a Carrier has not complied with the Mobile Phone Base Station Deployment Code..


Carrier Contacts

Telstra
Consultation Strategy Manager
Tel: 1300 368 387
Email: Basestation.Enquiries@team.telstra.com 

Optus
Community Relations Manager
Mobile Network Deployment Group
SingTel Optus Pty Ltd
PO Box 888, North Ryde NSW 1670
Email: communityrelations@optus.com.au

Vodafone Hutchison Australia
Community Relations Manager
Vodafone Hutchison Australia
Tel: 1300 302 703
Email: communityrelations@vodafone.com.au