2005 Media Releases

New Code to Help People With Special Communications Needs.

Pdf version - 12 December 2005

ACIF has published the Accessible Equipment Information Industry Code (C625:2005) and an accompanying industry guideline are designed to improve telecommunications access for people with particular communications needs.

ACIF VoIP Forum Identifies Priorities for Action.

Pdf version - 6 December 2005

The Australian Communications Industry Forum (ACIF) today hosted its second annual Voice over Internet Protocol (VoIP) Forum which brought together carriers, service providers, vendors, integrators, industry associations, government agencies and consumer groups to examine regulatory and technical issues relating to the provision of VoIP.

Threatening and Unwelcome Calls Subject to New Measures.
New Wiring Rules also Released by ACIF

Pdf version - 10 October 2005

Phone calls, emails and text messages that threaten or harass people will be more effectively policed under new rules unveiled today by the Australian Communications Industry Forum (ACIF).

 In a separate exercise, ACIF has also revised two important standards that specify the rules for the correct installation and repair of cabling and cabling products.

ACIF Drafts new rules to help people in trouble with telecommunications bills

Pdf version - 4 October 2005 

New consumer protection measures to deal with high unexpected  telecommunications bills were released for public comment today by the Australian Communications Industry Forum (ACIF).

ACIF takes honour

Pdf version - 2 September 2005

ACIF has won the inaugural SPAN CommsDay Award for Excellence in Services to the Industry – Professional Service.

The award is presented to the professional services organisation (or individual) which has made the most significant contribution to the growth, competition and/or innovation within the Australian telecommunications sector during the past year.

ACIF INVITES PUBLIC COMMENT ON DRAFT OF NEW RULES FOR MOBILE PHONE SOUND LEVELS AND TRANSFERS

Pdf version - 30 August 2005

The Australian Communications Industry Forum (ACIF) today announced that it had released for public comment two revised sets of rules: a technical standard regulating mobile telephone noise levels and an industry code regarding the transfer of phone services.

NEW RULES TO REDUCE DELAYS IN RECONNECTING A SERVICE

Pdf version - 23 August 2005

The Australian Communications and Media Authority has registered an industry code that will result in reduced delays for customers moving into new premises where the previous customer has failed to request disconnection of their service. The code was developed by the Australian Communications Industry Forum (ACIF) and registration makes it enforceable by ACMA.

ACIF MUSTERS INDUSTRY LEADERS TO ADVISE ON CONVERGENCE ISSUES

Pdf version - 2 August 2005

The Australian Communications Industry Forum (ACIF) has harnessed the expertise of some of the industry’s leading figures to consider the issues posed by the converged regulatory and technical environment.

VoIP EMERGENCY SERVICES

Pdf version - 1 June 2005

Callers using Voice over Internet Protocol (VoIP) or internet telephony will have a better chance in an emergency if their service providers follow a set of procedures spelt out in a new fact sheet released today.

ACIF RELEASES FINANCIAL HARDSHIP GUIDELINES

Pdf version - 24 May 2005

A new guideline just released by the Australian Communications Industry Forum (ACIF) provides a range of alternatives to heavy handed debt enforcement where people are in genuine financial hardship caused by their telecommunications bills.

NEW CODE OUTLAWS UNFAIR PHONE AND INTERNET CONTRACTS

Pdf version - 9 May 2005

New rules that outlaw unfair or confusing contracts for phone or Internet services have now become enforceable on all Australian telecommunications companies. The Consumer Contracts Code, developed by the Australian Communications Industry Forum (ACIF) and  registered late last week by the Australian Communications Authority (ACA), which can now enforce compliance with the new rules. Companies which breach the code can be penalised by the Federal Court.

 ACIF PUBLISHES RULES FOR NEW GENERATION OF BROADBAND SERVICES

(pdf version) - 13 April 2005

The Australian Communications Industry Forum (ACIF) today published new rules to coordinate the introduction of faster broadband Internet services such as video on demand and video conferencing.

ACIF RELEASES FACT SHEET ON CONSUMER VoIP/INTERNET TELEPHONY

(pdf version) - 5 April 2005

The Australian Communications Industry Forum (ACIF) today released a fact sheet to explain what service providers need to tell consumers about their Voice over Internet Protocol (VoIP) and Internet Telephony services.

UNFAIR PHONE AND INTERNET CONTRACTS ON THE WAY OUT

(pdf version) - 28 February 2005

Australian consumers and small businesses soon won’t have to suffer unfair or confusing contracts for phone or Internet services because of a new code issued by the Australian Communications Industry Forum (ACIF).

TELECOMMUNICATIONS CUSTOMERS MUST BE BETTER INFORMED UNDER NEW ACIF CODE

(pdf version) - 22 February 2005

ACIF today announced publication of a revised Code governing Customer Information on Prices, Terms and Conditions.

Paul Walsh appointed Compliance Manager ACIF

Downloadable version - 15 February 2005

The Australian Communications Industry Forum (ACIF) today announced that Paul Walsh has been appointed to fill the newly created position of compliance manager. The creation of this role signals ACIF’s focus on compliance issues in 2005.