Consumer Codes - What you should knowBoth the Customer Transfer and Credit Management Codes have been recently revised. In particular, the Credit Management Code contains significant new requirements for suppliers including credit assessment of your customers, the provision of credit control tools to manage customer spend and the development of a financial hardship policy to assist customers experiencing financial hardship. The workshop will contain a short component on compliance with ACIF Codes. This is your opportunity to understand the recent changes to the Codes, and what the changes will mean for your organisation. Note that the Codes are available from the ACIF website. |
