Archived Events 2005

VoIP Self-Regulatory Initiatives - An ACIF Forum - 13 December 2004

ACIF hosted a telecommunications industry forum on Voice over Internet Protocol. The forum was held on Monday 13 December 2004. The forum brought together a broad cross-section of representatives from the communications industry to examine regulatory, legal and technical issues relating to numbering, quality of service, emergency call services and the customer service guarantee.

ACIF Notes on VoIP Regulatory Options (364 KB)
DCITA presentation ACIF VOIP Forum final (97 KB)
ENTIRE VOIP FORUM PRESENTATION (1.7 MB)
VoiceOverInternetProtocol_Gilbert and Tobin paper (212 KB)
Access for People with Disabilities or VoIP and equivalent text services (2.1 MB)
VoIP Forum Comments and Suggestions (97 KB)
VoIP Forum Notes from the Day (123 KB)

ACIF Consumer Contracts and Prices, Terms and Conditions Codes Industry Briefings - 17 and 24 March 2005

ACIF has submitted both the Consumer Contracts Industry Code and Prices, Terms and Conditions Code to the Australian Communication Authority (ACA) for registration. Once the Consumer Contracts Code has been registered, suppliers will be given six months to remove unfair and unintelligible terms out of millions of customer contracts.

These workshops will highlight the changes required to ensure contracts, advertising and customer information comply with these Codes. We recommend and encourage key representatives from your Marketing, Sales, Legal and Regulatory Units attend the workshop at one of the following locations:

Presentations
ConsCcontSumary.pdf
PTC summary.pdf
Briefing PP Presentation.pdf

Symposia For A Single Consumer Code For Telecommunications 13 & 20 July 2005

Information sheet with times, dates, venues, panel members
Single Consumer Code Issues Paper (.pdf, 153 KB)

The Australian Communications Industry Forum (ACIF) is holding Symposia For A Single Consumer Code For Telecommunications in sydney and Melbourne. Times, dates and venues are:

SYDNEY: 4-6pm, Wed 13 July 2005 at ACIF, Level 9, 32 Walker Street, North Sydney
MELBOURNE: 4-6pm, Wed 20 July 2005 at ACMA (formerly the Australian Communications Authority), Level 44 Melbourne Central, 360 Elizabeth Street, Melbourne

Financial Hardship Policy Workshop - 30 November 2005

ACIF held a Financial Hardship Policy Workshop to assist industry members in understanding and meeting their obligations.

The Workshop will begin with an overview of requirements on service providers, under the revised ACIF C541:2005 Credit Management Industry Code. This will be followed by a brief review on the steps to be taken by an organisation in the development of a policy.

Catherine Roncon from the ANZ Bank will share her experience in the development and implementation of a financial hardship policy.

Agenda

Presentation 1. Financial Hardship requirements.pdf (84KB)
Presentation 2. Presentation to ACIF November 2005.pdf (87KB)
Presentation 3. Developing a Policy Presentation 30 Nov 05.pdf (545KB)

2nd ACIF VoIP Forum - Identifying the Missing Links
6 December 2005

Voice over IP (VoIP) has the potential to become the preferred communications technology for millions of Australians, but it won�t happen until some critical issues are resolved. For VoIP to be regarded as a quality service, there needs to be agreement within the industry about how we will address those issues � both technical and regulatory. This second VoIP Forum organised by ACIF offers an opportunity for a cross-section of the industry to discuss the way forward, with a focus on interprovider cooperation.