Current Drafts for Public Comment

Once a period for public comment has ended the usual process is for the group that developed the draft (e.g. a Working Committee) to review any public comments on the draft and then work towards consensus on the content of the document, leading to publication of the document.


Handling of Life Threatening and Unwelcome Communications Code

DR C525:2016 (906 KB)

The Handling of Life Threatening and Unwelcome Communications Industry Code is designed to provide a standard procedure for the cooperative handling, including Communications Tracing, by Suppliers and the National Relay Service Provider (NRSP) of communications which traverse the network(s) of one or more Suppliers and are connected with Life Threatening Communications or a Pattern or Specified Number of Unwelcome Communications.

This 2016 revision draft of the Code also addresses the need for rules and procedures for managing Unwelcome Communications to Helplines, by adding a new chapter; specifically, for Helplines.

Information on the Working Committee which developed the Code, including the Terms of Reference, can be found here.

PUBLIC COMMENT PERIOD CLOSES AT 5:00PM (AEST) ON THURSDAY 22 SEPTEMBER 2016.


Connect Outstanding Industry Code

DR C617:2016 (840 KB)

The Connect Outstanding Industry Code sets out procedures between Carriage Service Providers that provide timely connection of a New Occupant’s Access Service where a working Access Service has not been Cancelled at the Service Address and to ensure an appropriate balance between the rights of the New Occupant and the Previous Occupant.

Information on the Working Committee which revised the Code, including the Terms of Reference, can be found here.

PUBLIC COMMENT PERIOD CLOSES AT 5:00PM (AEST) ON FRIDAY 23 SEPTEMBER 2016.