Issue No 32: 15 December 2017



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Comments sought on draft Industry Code Handling of Life Threatening and Unwelcome Communications Incorporating Variation No.1/2018

DR C525:2017 (1,047 KB)

The Handling of Life Threatening and Unwelcome Communications Incorporating Variation No.1/2018 Code sets out standard procedures for the cooperative handling, including Communications Tracing, by Suppliers and the National Relay Service Provider (NRSP) of communications which traverse the network(s) of one or more Suppliers and are connected with Life Threatening Communications or a Pattern or Specified Number of Unwelcome Communications.

Following the registration and implementation of the 2017 Code, minor changes to the practical application of processes in chapter 4 and chapter 5 were identified.

The changes in this variation are:

  • Parties must consult with the Helpline if they wish to deviate from any processes under chapter 5, and establish there is no objection from the Helpline to the process deviation. (i.e. if the Helpline objects, the A-Party must continue to adhere to the process under the Code).
  • Warning letter templates have been updated advising the point of contact, if there is a dispute, is the relevant Helpline dispute resolution area.
  • An action request from the B-Party to the A-Party must include the Helplineā€™s dispute resolution contact details (for the A-Party to include in the letter).
  • Supplier obligations given greater clarity and made more consistent between handling general Unwelcome Communications and Unwelcome Communications received by a Helpline.

Information on the Working Committee which developed the variation, including the Terms of Reference, can be found here.

All submissions received will be made publicly available on the Communications Alliance website unless the submitter requests otherwise.


Comments sought on the Draft Australian Standard on mobile and satellite customer equipment requirements

The General and IMT Customer Equipment Parts of the Requirements for connection to an air interface of a Telecommunications Network Standard have been revised and Communications Alliance is now seeking public comment on the proposed changes.

Part 1 of the Standard specifies the general requirements and test methods for Customer Equipment for use in connection with a PMTS or a Satellite Service in order to meet the regulatory arrangements for such equipment in Australia. Proposed changes to Part 1 include: the addition of new wireless technologies including VoLTE, VoWiFi, ISIM, eUICC, GUTI and IMS; amending the general emergency service access requirement; updating and aligning with international Standards; clarifying the requirements for the Emergency Service Number 106; and the removal of user indicator requirements for PMTS and Satellite Customer Equipment.

Part 4 Standard specifies requirements for IMT CE that is designed or intended for use in connection with an IMT public mobile telecommunications service (PMTS). Proposed changes to Part 4 include: the addition of new requirements for Carrier Aggregation, NB IoT, Cat M1 and V2X technologies, updating and aligning with international Standards; and ensuring alignment with ETSI Standards as called up under the European Radio Equipment Directive (RED).

The draft Standard can be downloaded from the Drafts for Public Comment page along with further information on how to submit comments.  Submissions are due 5pm on Friday 2 March 2018.

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