C569:2015 Unconditioned Local Loop Service - Ordering, Provisioning and Customer Transfer

C569:2005 (pdf 708kb)

This Code provides a carrier/CSP operational framework for the ordering and provisioning of the unconditioned local loop pairs and the transfer of customers between CSPs.

The Code was updated in 2015 to:

  • remove reference to provisioning activity during the cooling off period in the definition of ‘Invalid ULLS Transfer’ as this is prohibited by the Australian Consumer Law;
  • remove rules on Information to be Provided to Customers, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015);
  • remove Appendix B: Customer Authorisation Minimum Requirements – ULLS Transfer, with the intent being captured in the Customer Authorisation Industry Guideline (G651:2015); and
  • reflect its publication as a Communications Alliance document.


Eligible Party Identification Codes List