Mobile Premium Services

Communications Alliance has developed a range of information about Mobile Premium Services for industry members and consumers.

Mobile Premium Services Public Comment

Communications Alliance Ltd invites public comment on the following draft Industry Code and Guideline.

Mobile Premium Services Industry Code (DR C637:2008)
Mobile Premium Services Industry Guideline (DR G638:2008)

PUBLIC COMMENT PERIOD CLOSES AT 5.00 P.M. ON FRIDAY 12 DECEMBER 2008

The draft Code sets out obligations on suppliers to establish appropriate community safeguards in the provision of Mobile Premium Services. The Code specifies minimum requirements on advertising, provision of information, service delivery, complaint handling and opt-out mechanisms. Accompanying the Code is a Guideline designed to aid in interpreting the Code rules and provide examples of how a Supplier can comply with the rules.

19 SMS Website

Visit www.19sms.com.au for a comprehensive guide to Mobile Premium Services (MPS) including the 19 Service Finder – a search tool that allows consumers to enter the short code of a service and find detailed information, including the name of the provider, an overview of the specific campaign, billing charges and a Helpline phone number.

MPSI Scheme Members

Industry members should go to the Mobile Premium Services Industry Information Webpage Information for MPSI Scheme members to access information about the Mobile Premium Services Industry Scheme and how to become a Scheme Member. 

Customers

Members of the general public should go to the Mobile Premium Services Customer Information Webpage Information for customers  to access introductory information about Mobile Premium Services, useful links, resources and safety information.